Benefits Navigation

Navigating your public benefits. Together.

When life gets complicated, finding the help you need shouldn’t be.

The NC Navigator Consortium now offers Benefits Navigation, a new way to connect North Carolinians with multiple types of public benefits in one place. In addition to helping you enroll in health coverage, our Navigators can now screen for and assist with applications for programs that support your everyday needs.

It’s all free, confidential and centered around you.


A one-stop shop for public benefits

With Benefits Navigation, you don’t have to figure everything out on your own or visit multiple agencies. We’ll walk you through your options, help you complete applications and follow up so you’re not left wondering what comes next.

Your Navigator can help you:

  • Find health coverage through HealthCare.gov or NC Medicaid
  • Apply for food assistance through SNAP (Food and Nutrition Services)
  • Enroll in WIC for nutrition support for women, infants and children
  • Get help with energy bills through the Low Income Energy Assistance Program (LIEAP)
  • Explore other benefits you may be eligible for

The same help you trust – expanded

For more than a decade, NC Navigators have helped people across the state get the health coverage they need. That hasn’t changed.

What’s new is how we can support you beyond healthcare – because we know that food, housing stability and utilities all play a role in your well-being.

If you’ve worked with a Navigator before, you can expect the same:

  • A friendly, knowledgeable guide
  • Clear, unbiased information
  • No pressure, no sales and no cost

Who we help

Benefits Navigation is available to North Carolina residents who may qualify for public assistance programs, especially those who:

  • Experience unpredictable income and circumstances
  • Live in rural or underserved communities
  • Want help understanding what benefits they may qualify for

If you’re not sure whether you qualify, we can help!

Schedule an appointment to learn more:


Why work with a Navigator?

Navigators are independent, non-partisan experts who are here to help, not sell.

We take the time to listen, understand your situation and guide you step by step. Many of our clients return year after year because they know they’ll get honest answers and real support.

And if you need help beyond benefits enrollment, we can connect you with additional resources through our statewide network.


Get started today

You don’t have to navigate this alone.

Schedule time with a Navigator today to explore your options and get help applying for the benefits you need.

Schedule an appointment to learn more: